Archive for June, 2010

Tune in to the Value of Infomercials

Tuesday, June 29th, 2010
Infomercials give you immediate feedback on your advertising campaign in the form of increased sales.

Infomercials give you immediate feedback on your advertising campaign in the form of increased sales.

Infomercials have a long history in the US and while they have their detractors, the fact is that they still exist and thrive because they work. Within the advertising industry, infomercials are not just accepted, but celebrated, because those with expertise in the field know that infomercials use a time-tested method to create a need for products or services and then push consumers towards making that purchase. Due to their longevity in the television industry, infomercials also have the benefit of proven time slots that allow that method to be used to maximum effectiveness.

The pins-and-needles feeling as you wait for data that will tell you whether or not your advertising campaign is effective is agonizing. Who doesn’t want instant feedback on whether or not their advertising is working? Infomercials give you that and more.

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Why Infomercials are Successful Direct Marketing Vehicles

Thursday, June 24th, 2010
Infomercials entice viewers to place an order.

Infomercials entice viewers to place an order.

Infomercials are relatively low-risk direct marketing vehicles because the results are easy to track and measure.  This simply can’t be done with traditional commercials because there is no direct correlation between the number of viewers and interested prospects, and it’s difficult to trace the impetus for a purchase back to a commercial campaign with any certainty.

Infomercials, also known as long-form television, are considered direct marketing vehicles because they have an intended immediate effect upon the viewer – that the viewer will pick up the phone or visit a website to order the product.  In contrast, thirty-second commercials, also known as short-form television, are primarily used to increase brand awareness.  This doesn’t mean there isn’t a place for commercials in marketing campaigns; infomercials are meant to complement existing campaigns and require minimal risk in terms of expanding an existing campaign.

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How to Evaluate the Effectiveness of Paid Programming

Tuesday, June 15th, 2010
Receptivity means more than the number of viewers in paid programming.

Receptivity means more than the number of viewers in paid programming.

When faced with TV advertising options, the question at the forefront of the minds of most business owners and managers is, “How many people will see my ad?”  While the answer to this question is paramount in many media advertising opportunities, it is beside the point when companies buy paid TV programming in their markets.  The primary determinate of the success of infomercials is how many potential customers call the company or visit the organization’s website because they are moving towards a buying decision.  There will be fewer viewers than for a series of expensive thirty-second commercials, but those who are watching a paid programming spot have 100% receptivity to the message.  Here’s how that works. 

Viewers who click away from thirty-second commercials stop to watch infomercials because they see something worth watching.  Paid programming is edifying and entertaining.  It offers something of interest to the viewer and the viewer chooses to watch it – meaning viewers of the program are 100% receptive to its message.  This concept has been illustrated with the Video on Demand (VOD) phenomenon; informational and how-to programs are extremely popular.  And people believe what they see on TV, more so than any other media, so consumers take a solid residual message from paid programs. 

The other key aspects for business owners and managers to consider when beginning a paid programming campaign are the frequency and longevity of the show, and this requires a certain level of commitment on the part of the organization.  Put ‘n’ take advertising doesn’t work for paid programming because it doesn’t allow time for the advertising to reach critical mass in terms of what it will achieve.  This doesn’t mean there’s no place for 30-second commercials in today’s advertising; those work beautifully for top-of-mind awareness of special events, such as holiday sales, when pushed with high density over a short period of time. 

Paid programming is great for small-to-medium businesses with local markets because it is inexpensive and creates an awareness of the company within the community.  Owners and managers featured on local infomercials enjoy “I saw you on TV!” recognition within their communities and when customers come into their stores.  They also enjoy the fact that their buying public feels at ease with them – this person has been in their homes, they know and understand the product or service, and they’ve come to believe in this person’s sincerity and trustworthiness.  They know they can come to this person with any problems or concerns; the fact that there’s a face behind that product or service gives consumers confidence.  Local TV advertising lets you own your local market and avoids wasting advertising dollars. 

When viewed from the proper perspective – receptivity versus number of viewers – paid programming is a fantasic, economical choice for television advertising.   

How to Capitalize on the Current Economic Climate

Friday, June 11th, 2010

The recession has touched almost every aspect of nearly every industry, and the effect is rarely positive.  Do you have more or fewer competitors than you had three years ago?  One year ago?  Probably fewer, but it’s important to recognize that those still in the ring are true fighters.  There may be fewer competitors, but that certainly doesn’t mean there is less competition.  Most organizations in most industries have to keep a tenacious grip on their market share with one hand while strategically positioning themselves to grab more with the other.

This means that business owners and key decision makers who’ve been conservative about advertising in the past need to take another look at their options.  Refusing to grow, reducing, or even eliminating advertising out of fear makes your company entirely too vulnerable to competitors who will use your deer-in-the-headlights paralysis to drive you right out of business.  A highly competitive marketplace demands an aggressive advertising strategy.

This does not, of course, mean that you should start tossing advertising dollars around willy-nilly; just as with driving a car, an overcorrection can cause a crash. 

An intelligent, targeted approach is the correct approach.  This requires preparation in the form of the advice of experts.

Advertising is typically something of a mystery to business owners – even the successful ones.  John Wannamaker, department store magnate and inventor of the price tag, once said, “I know fifty percent of my advertising works.  Now I have to figure out which fifty percent.”  If John had a tough time figuring that out in the early part of the century, imagine what he would think about the challenges business people face in the 21st century with our ever-increasing number of advertising and marketing options.

The truth is that no one person can do everything on their own.  Savvy business owners know that the best way to get the job done is to hire the best people to do it.  If advertising is not your core business, don’t waste your time trying to learn someone else’s specialty – while you’re doing so, your business will suffer from neglect, and your efforts aren’t likely to be particularly effective.  Just as you wouldn’t ask your accountant to fix your delivery truck or your mechanic to do your taxes, don’t try to run your business and do your own advertising.

Business owners in today’s economic climate have an opportunity that hasn’t existed to this degree in this country for over 50 years – to capitalize on a sharp downturn and make a fortune on a gradual upswing.  This can’t be done with a business model that was built on a relatively static system.  If there is any security in our business world today, it’s in knowing and accepting that nothing is secure.  But with that acceptance comes freedom – the freedom to take risks, the freedom to reinvent ourselves and our businesses, and the freedom to change.  Don’t let your competition kick dirt in your face as they claw their way to the mountain peak that is economic freedom while you hang onto a twig and swing in the breeze.  Find your foothold, gather your strength, and fight for your own place at the top.

Five Questions to Ask Before Updating Your Website

Thursday, June 10th, 2010

All organizations should update their websites on a regular basis. How frequently depends somewhat on changes in your industry, but you should also consider the overall quality of the website you have now. Is it technologically out of date? Does it look “home-grown” compared to those of your competitors? Is it failing to meet your expectations in terms of generating revenue? If the answer to any of these questions is yes, it’s time for a complete website overhaul. Here are five questions to ask before choosing a company to update your website.

    1. Will the website you build for me be built from the ground up, or will you use a template?

    Select a web development firm that will build a completely unique website for your company instead of simply plugging your content into a generic template. You’re paying for a professionally-done, distinctive website that features your products or services in the best possible light, so don’t accept any less.

    2. Will the website you build for me be search engine friendly?

      Some web development companies give little to no thought to how search engines will rank your web pages. Ask the vendors you are considering if they build sites with an eye toward search engine optimization (SEO). It’s best to start working toward a high search engine ranking from the very beginning of the design process. This will help you maximize your ongoing SEO efforts to achieve that much-coveted top spot in search engine results.

      3. What is the charge for making changes after the website has been published?

        Ask prospective website builders if minor changes can be made to your new site without charge within the first 90 days after publication. It is not uncommon for new websites to need minor changes, and some issues may not be noticeable until you’ve had a chance to work with the site. Obviously, you will be charged if you decide to remove and recreate an entire page, but simple changes, such as tweaking a sentence here and there or replacing an old photo with a new one, should be included in your initial fee.

        4. How much will all of this cost?

          As with anything else, you get what you pay for – if you make a buying decision about your new website based purely on price, you are not likely to be happy with the end product. A five-page HTML “brochure” website from a reputable website development company costs between $1000 and $2000. This typically includes the first year of web hosting and several email boxes.

          5. How will I make payment?

            Never pay the entire cost of a website development project up front. Reputable firms will require you to pay a 50% retainer and the balance when the website is published, or for larger projects, one-third as a retainer, one-third on proof, and the balance on publication.

            Choosing the right web development firm can be a difficult task, but it requires careful consideration because it’s one of the most critical decisions you will make for your business. Asking these questions will help you find a reliable and professional web developer who is easy to work with and has your company’s best interests at heart.